Crash Report Application FAQ

What is Crash Report?+

Crash Report is a mobile app designed to quickly document minor traffic crashes, capture driver and vehicle information, and generate a clear summary report directly from the field, helping reduce time spent on paperwork.

Where can I download the Crash Report application?+

You can download the Crash Report app from the Apple App Store using the following link: Crash Report App.

Is the Crash Report application available for Android devices?+

At this time, Crash Report is only available for iPhone. We may consider an Android version in the future based on demand.

When should I use Crash Report?+

Crash Report is intended for minor crashes where a full state collision report is not required, such as:

  • Fender-benders
  • Property damage only
  • Information exchange
  • Non-injury incidents

Always follow your local laws and reporting requirements.

Can I send the report to the drivers involved?+

Yes. You can generate a Driver Information Exchange report and share it by email or through other apps directly from your phone.

Can I generate a report for myself?+

Yes. The Full Report includes additional information such as the narrative and is intended for your own documentation.

Does the app store my data and reports securely?+

Yes. Photos, data, and reports are stored locally on your device and are not shared unless you choose to export them. Crash Report does not upload your reports to external servers.

Does the app work without internet?+

Yes. Crash Report works offline. You can create reports without a network connection.

Can I attach photos to a crash report?+

Yes. You can attach photos, damage details, and insurance information to each report.

Can I edit my information?+

Yes. Your information can be entered once and will be automatically added to each report. You can edit it anytime in the app’s Settings.

How can I retain my data when changing my phone?+

You can use iCloud backup to save your data and restore it on a new device. This allows your reports and information to transfer seamlessly when setting up your new phone.

How many reports can I create in the free version?+

You can create up to 3 crash reports for free. Upgrade to unlock unlimited reports.

What happens after the free trial?+

The app includes a 7-day free trial. After the trial, a yearly subscription is required to create unlimited reports. Reports you created remain accessible, but creating new reports requires an active subscription.

Can I cancel the subscription anytime?+

Yes. You can cancel anytime through your App Store account. Your subscription will remain active until the end of the current billing period.
Also note that crash reports created in the app always remain accessible even if your subscription expires. However, creating new reports requires an active subscription.

Does Crash Report connect to my agency RMS or TraCS?+

No. Crash Report is a standalone documentation tool. Reports generated by the app are for reference and information exchange and may still need to be entered into other systems.
You can use the generated PDF to quickly copy and paste information into your reporting system.

Why isn’t my state’s vehicle registration barcode supported?+

Vehicle registration barcodes are different in each state, and some formats may not yet be supported by the app.
We are actively expanding support. If scanning does not load the vehicle information, please contact us and we will work to add support for your state’s barcode format in a future update.
You can contact us through the app or email us directly at support@bonsaisoft.com.

Do you offer other apps?+

YYes. We develop several mobile apps designed to help reduce paperwork and improve efficiency, with more apps coming in the future:



You can see all of our apps on our website: Bonsaisoft Website.

Who makes Crash Report?+

Crash Report is developed by Bonsaisoft, a company that creates mobile tools designed to reduce paperwork and improve efficiency in real-world situations.
Bonsaisoft was founded in 2014 and is based in California.

Is my data shared with Bonsaisoft?+

No. Crash Report does not collect crash report data. Your reports stay on your device and are only shared if you choose to export them.

How can I contact support?+

For technical support or any inquiries related to the Crash Report app, email us at support@bonsaisoft.com or tap 'contact developer' in the app's settings page.